Fall 2019 Bills Are Here! Are you ready?

**Please note that we have had reports of the bill going to the SPAM folder of your email. If you do not see the fall 2019 bill in your inbox, either check your SPAM folder or follow the instructions below on how to view your bill directly in TouchNet.**

Fall 2019 bills were  issued on July 10th, 2019. The Office of Student Accounts has transitioned to a new payment portal called TouchNet. Instead of having a due date, your student bill will now be due upon receipt. There is a new method to protect your 2019 Fall schedule from cancellation if you have a form of funding that is pending. That could include pending Financial Aid, a 529 plan or other funding sources that will cover all of your App State charges. This method is the attestation process and is available in TouchNet where you can attest to having an apparent source of funding to cover your bill, to be responsible for your student charges, and protect your Fall 2019 schedule from cancellation. If you originally declined the attestation but wish to change your response then please contact Student Accounts. They can reset your attestation form. More information can be found at the following link:

AppState TouchNet

Below you will find some helpful tips on how to View / Pay your student bill, establish an Authorized User to view / pay your bill, check your financial aid award status for 2019-2020 award year, and view your unsatisfied student requirements.


How to View / Pay your Fall 2019 student bill (Student Instructions):

  • Login to AppalNet Account with your student credentials.
  • Click on the Student tab and then select Student Accounts
  • Click on Billing and Payment Center by Touchnet and login with your student credentials
  • New for the Fall 2019 Semester: Protect You Schedule!
    • Once you login to your TouchNet account, you will have the option to attest that you have an apparent source of funding to cover your fall balance and will be responsible for your student bill. This will protect your schedule from the cancellation process.
  • If you need to setup a payment plan for the Fall 2019 semester, please follow the instructions at the following link: AppState Payment Plan Instructions

If you would like to establish an Authorized User to View / Pay your bill, please follow the instructions below:

  • How to Add Authorized User in TouchNet
    • Login to AppalNet Account with your student credentials.
    • Click on the Student tab and then select Student Accounts
    • Click on Billing and Payment Center by Touchnet and login with your student credentials
    • Under the My Profile Setup section on the right-hand side of the screen, click on Authorized Users and follow the instructions to Add an Authorized User.

Once you have designated an authorized user, they can follow the instructions below to View / Pay on your behalf.

  • How to View / Pay your student's Fall 2019 bill (Authorized User Instructions):
    • Login to TouchNet for Authorized Users with your authorized user credentials.
    • You will be directed to the landing page where you can View / Pay the student bill.


To view your 2019-2020 Financial Aid award and student requirement information, please follow the instructions below.

  • How to view your financial aid awards:
    • Login to AppalNet Account with your student credentials.
    • Click on the Financial Aid tab and then select My Award Information.
    • Click on Accept Award Offer by Aid Year and select the 2019-2020 award year.
  • If you have not been awarded, follow these instructions to view your unsatisfied student requirements:
    • Login to AppalNet Account with your student credentials.
    • Click on the Financial Aid tab and then select My Overall Status of Financial Aid.
    • Select the 2019-2020 award year and click on Student Requirements.

 


If you have questions regarding TouchNet or your Fall 2019 student bill, please contact the Office of Student Accounts.

If you have questions regarding your 2019-2020 Financial Aid Status, please  contact our office.

Sincerely,

 

Office of Student Financial Aid
Phone: 828-262-2190
Email: financialaid@appstate.edu

Website: financialaid.appstate.edu