Financial Aid Service Updates

UPDATE: January 6, 2021


The Office of Student Financial Aid & University Scholarships is available by phone (828-262-2190) and email (financialaid@appstate.edu) Monday-Friday from 8:00a.m-5:00p.m. Students and families also have the ability to make an appointment for a virtual meeting with a financial aid counselor or, for same day needs, to drop-in for our daily virtual walk-in hours.

Because we want to ensure the safety of our students, families, and staff by utilizing virtual counseling services, we will not be available in the lobby or hosting in-person walk-in hours and appointments. However, if you are dropping off papers, a secure drop box is available in our lobby.

 


UPDATE: March 19, 2020

The Office of Student Financial Aid remains committed to serving students in every way possible during the COVID-19 national emergency. 

As of March 23, the Office of Student Financial Aid is operating remotely.

While we value our on-campus visitors, our office is following CDC and university recommendations to mitigate health risks to students, staff and the community. Our customer service professionals are working remotely and able to assist students and families with all financial aid inquiries. We do not expect any interruptions to service during this time. 

You may reach the Office of Student Financial Aid by phone (828-262-2190) and email (financialaid@appstate.edu). We are happy to arrange virtual face-to-face meetings through Zoom. To schedule, please send us an email with your request and we will schedule a time/date and provide a Zoom link for our meeting. 


We look forward to continuing to provide excellent service and we appreciate your understanding as we remain flexible during this time!

 

Learn more about how Appalachian is practicing safety and how you can partner in prevention at  https://www.appstate.edu/go/coronavirus/prevention/.  


March 12, 2020

Appalachian State has extended spring break by one week. Classes will resume at 8 am, March 23rd using online and alternative delivery methods. You can find App State Coronavirus Information at https://www.appstate.edu/go/coronavirus

The Office of Student Financial Aid is committed to serving students in every way possible as we navigate these changes. The university is currently open and our office is able to assist students and families with financial aid questions. While we are not restricting walk-in appointments, we do encourage students to follow university recommendations regarding prevention.

The Office of Financial Aid will continue to provide services for students and families by phone and email. More information on our services during this period, including instructions for scheduling a virtual meeting, will be posted shortly. 

Individuals who are not able to visit campus may reach out to us by phone (828-262-2190) and by email (financialaid@appstate.edu).

Learn how Appalachian is practicing safety and how you can partner in prevention at  https://www.appstate.edu/go/coronavirus/prevention/.