The IRS recently implemented new security features that redact (remove) a significant amount of personally identifying information from all of their documents. While these added security features protect your personal information and identity, it makes our job more difficult. As such, when submitting any documents from the IRS (tax return transcripts, wage and earnings statements, etc) to our office, we ask that you list the student’s full name and Banner ID in the top right corner of the document. Failure to provide this information will increase processing time and may prevent us from processing your document entirely. Additionally, when ordering tax return transcripts, please have them sent to you, NOT Appalachian, so that you can add the student’s name and Banner ID to the transcript before submitting them to our office.