Published Wednesday, July 28, 2021 - 12:23pm

The deadline to accept or increase a Federal Direct Loan for Summer 2021 is Thursday, August 5, 2021 at 5:00 p.m. This includes Subsidized, Unsubsidized, Parent PLUS, and Graduate PLUS loans. This is a hard deadline. Our office will be unable to process any loans or increases after this date.

(This deadline does not apply to loans for the 2021-22 aid year.)

If you need assistance accepting or finalizing your loan, please reach out to us by phone 828-262-2190, email (, or you may schedule an appointment to meet with a counselor. You may also find our FAQs/User Guides useful.

Published Monday, July 19, 2021 - 11:59am

The FAFSA is a tool designed to estimate a family’s ability to pay for college. However, many students and/or families have circumstances that the FAFSA cannot capture in that snapshot.

A student may need their dependency status to be overridden or there may have been a change in the student’s or a dependent student’s family financial circumstances. Other students may have unusual educational expenses not accounted for in the Cost of Attendance (COA).

Students with special educational costs, dependency override needs, or changed financial circumstances may be able to benefit from a professional judgement appeal.

Learn more about what special circumstances we can consider, those we cannot, and the appeal process.

Do you have a special circumstance? Chat with a Financial Aid Counselor!
Make an appointment to chat with one of our financial aid counselors. They will be able to help you explore your options and help you determine if an appeal might be right for you. This might also include looking for unutilized loan eligibility, exploring scholarship opportunities, or recommending private educational loans.

Published Monday, July 12, 2021 - 10:35am

Fall bills were sent to students on July 12. Schedules will be canceled for non-payment on August 9. If your financial aid is not finalized, you may protect your schedule against cancellation by consenting to the Payment Agreement on Touchnet!

When you login to your TouchNet account, you will have the option to confirm that you have a source of funding to cover your fall balance. The Payment Agreement will protect your schedule from the cancelation process and give you time to cover your balance.

We highly encourage all students to complete the Payment Agreement Form if their financial aid is not finalized.

(If you have chosen to enroll in a payment plan for the term, your schedule is automatically protected.)

Please feel free to contact our office if you have questions regarding your financial aid!

Published Monday, April 19, 2021 - 2:46pm

Are you making Satisfactory Academic Progress (SAP)?

In order to maintain eligibility for federal, state, and institutional financial aid, a student must be making satisfactory academic progress (SAP) toward the completion of a degree or a teaching certificate.

Students not making SAP after spring grades are posted will have their aid for the summer and/or next fall cancelled.

Satisfactory Academic Progress has 3 components:

  1. Qualitative. All students must maintain good academic standing based on the standards prescribed in Appalachian State University’s Graduate Bulletin and Undergraduate Bulletin (, as applicable.
  2. Aggregate. Total attempted hours should not exceed 150% of the published length of your degree program.
  3. Quantitative. You must earn credit in at least 67% of your attempted credit hours for the degree program.

(Watch this short video to learn more about SAP.)

View the entire Satisfactory Academic Progress Policy .

Students not making SAP may appeal for aid through our secure portal. Requirements will be posted as soon as possible after spring grades are posted and students are encouraged to submit their appeals as quickly as possible. 

We will be taking COVID related issues into heavy consideration and we recommend that you appeal your status if you were impacted by COVID. Circumstances related to the COVID-19 pandemic (including, but not limited to, the illness of a student or family member, compliance with a quarantine period, or a general disruption resulting from such an outbreak) are considered such an exceptional circumstance.

If you are enrolled in summer classes, once summer grades are finalised, your SAP status will be evaluated.  Fall aid is contingent on Summer grades, a successful SAP appeal, and continuing to meet the terms of an approved SAP appeal. 

If you have any questions regarding the SAP standards or your financial aid offer, please contact our office or make an appointment to meet with a counselor.